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In-Store Adoptions

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In-Store Adoptions

Find all the information you need to complete in-store adoptions using Adoptions Made Easy (AME).

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Easily access everything you need to know about the AME system, trainings, guides, and FAQs.

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AME Video Tutorials

Processing an AdoptionFull adoption process, including filling out the adoption form and taking payment.

Virtual Partner Summit

2024 Mid-Year Partner SummitMissed the PetSmart Charities of Canada 2024 Mid-Year Partner Summit?

AME Training for Adoption Partners

Welcome to Adoptions Made Easy “AME” training. During this module you’ll learn how to navigate the AME system to facilitate adoptions in PetSmart stores with ease.  

AME Quick Resource Guides (QRG)

Designed as complementary guides based off our Adoptions Made Easy (AME) eLearning module, the AME Quick Resource Guides (QRGs) are available for both general users and admins within the AME system.

AME Frequently Asked Questions & Answers

Below are our most frequently asked questions when using the Adoptions Made Easy (AME) system, including questions on setup, processing adoptions, compatible devices, and device settings.

AME Start Up Checklist

All adoption partners need to go through the AME Start Up Checklist to ensure that they are ready to process adoptions using AME.

AME Partner Resources

Click on the links below to access all AME resources for adoption partners.  

Electronic Payment Setup for Adoption Fees

Everything you need to know about the option to accept electronic adoption fee payments. and donations to your organization through the new AME platform.

Introducing Adoptions Made Easy

Exciting news from PetSmart Charities! The brand-new Adoptions Made Easy (AME) system streamlines the adoption experience for you and adopters.

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Have questions about Adoptions Made Easy (AME)?

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AMEsupport@petsmartcharities.org

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Valid 12/11/24-12/31/24. All donations must be made online at petsmartcharities.ca to be eligible for matching. PetSmart will match donations up to $10,000. Donations made on petsmartcharities.ca are not eligible for Treats points. Funds will be used to support PetSmart Charities of Canada mission. PetSmart Charities of Canada is an independent, registered charity.