Frequently Asked Questions
Who do I contact if I have any questions about how to make a gift to PetSmart Charities of Canada?
Feel free to reach out to our Donor Relations team at gifts@petsmartcharities.org.
Who do I contact if I have any questions about a gift I have already made to PetSmart Charities of Canada?
Feel free to reach out to our Donor Relations team at gifts@petsmartcharities.org.
What types of gifts does PetSmart Charities of Canada accept?
PetSmart Charities of Canada accepts donations by credit card, cheque, stocks, mutual funds, RRSPs and planned giving.
Will PetSmart Charities of Canada speak with my estate planning attorney or investment account manager if I request that?
Yes, you can provide our contact information to your account manager and our team will provide any information needed. Contact our team at gifts@petsmartcharities.org.
Will I receive a tax receipt or acknowledgement for my gift?
Your tax receipt for all gifts will be mailed out by January 31st of the following year.
Where can I mail my donation?
To donate by mail, download our donation form, print it and mail the completed donor form with your cheque to this address:
PetSmart Charities of Canada
200-1100 Burloak Dr.
Burlington, Ontario
L7L 6B2
What is your tax identification number?
For Canada Residents: Charitable BIN # 871190898 RR 0001
How do I cancel or edit my monthly donation?
You can call our Donor Relations team at gifts@petsmartcharities.org.
How do I make a donation in honor or memory of someone?
Using our online donation form, you can dedicate a gift in honour or memory of someone. When you donate, use the Dedication Information section, and you'll be prompted to enter additional information to finish your dedication before final submission.
