Adopt Joy™ adoption events
What are Adopt Joy™ adoption events?
Adopt Joy™ events are our monthly national adoption events which add more in-store opportunities to drive dog adoptions, as well as opportunities for adoption partners to earn K9 Cash Partner Bonuses.
What are the dates for the Adopt Joy™ adoption events?
The Adopt Joy™ events will take place on the following dates:
January 17, February 21, April 25, May 23, June 27, August 22, September 26, December 5, and January 16, 2027.
*Indicates an event that coincides with a National Adoption Week Saturday.
What if my PetSmart store doesn't want to host adoption events?
If your PetSmart store needs a little extra push to start hosting adoption events, we encourage you to visit our Grants page and reach out to your assigned Adoption Grant Manager here to discuss how we can help lower the threshold to becoming an adoption event host.
I am new to dog adoption events, where can I go to learn more to set myself up for success?
You can learn more about being a PetSmart Charities Adoption Partner and hosting adoption events in Fetch Find, our education platform.
K9 Cash
Am I able to earn K9 Cash and 2-for-1 Adoption Rewards on the dates that fall during National Adoption Week?
Yes, the K9 Cash Partner Bonuses are an additional bonus on top of the normal Adoption Rewards. You can read more about the normal adoption rewards here.
Can I only earn the Monthly Cash Bonus on completed adoptions during the Adopt Joy™ adoption events?
No, you can earn K9 Cash Partner Bonuses throughout the entire month in the form of Monthly Cash Bonuses.
Can I only bring dogs to the monthly Adopt Joy™ adoption events?
No, all pets are welcome! However, K9 Cash Partner Bonuses only apply to dog adoptions.
Where can I find my dog adoption total from last year?
All adoption reports can be found in AME.
What if I'm a new partner and don't have adoptions from last year?
If you are a new partner, all your dog adoptions will be considered incremental and will be eligible for K9 Cash Partner Bonuses.
Do cats or other species adoptions count towards the K9 Cash Partner Bonuses?
No, only dog adoptions will count towards this special incentive program.
How will I receive my K9 Cash Partner Bonuses?
K9 Cash Partner Bonuses, in the form of Monthly Cash Bonuses, will be paid out by the end of the next month after the rewards are earned.
AME
I did adoptions outside of Adoptions Made Easy (AME), do those count?
No, all adoptions conducted at a PetSmart store must be entered in AME at the time of the adoption and the adoption release form must be signed by the adopter.
I don't see all our adoptions in AME reporting, what should I do?
Some adoptions may still be "in process." Review your "in process" adoptions under the Adoptions tab in AME first. If your adoptions are not there, you can contact us at adoptions@petsmartcharities.org to discuss what may be going wrong. Please note any corrections cannot be backdated, therefore whatever is in AME will be part of the rewards calculation.
What is AME and where can I find more information about registering for it, using it, or assigning an admin for it?
Learn more about AME, including how to register and setup your account, here.
How can I get a report on my dog adoptions?
All adoption reports can be found in AME.
